Thank you for visiting Jovial
TM. As a valued customer, your needs and concerns are best assessed by respecting your privacy. This privacy statement is implemented to inform our customers of the use of any personal information provided to us, including, but not limited to one’s name, address, e-mail address, telephone number, fax number, and credit card information.
Utilization of Personal Information
While a customer’s personal information is protected, we may collect and subsequently utilize it in the following circumstances:
- To fulfill your requests for our products, including purchases, special orders, returns, or exchanges
- Then customer contacts customer service
- When customer creates a new account or places an order without creating an account via the website or the customer service department through our toll-free number
- To offer customers other products or services that may further tailor their needs
- To inform customer of any date specific or ongoing promotions
Purchasing Products at JovialTM
Any transactions made with a debit or credit card will be placed on reserve to identify products that have been purchased. This information is used to process and reference orders and aid in quality customer support to any questions or concerns. Jovial
TM does not accept checks or COD.
Communication of Personal Information for Legal Purposes
Jovial
TM may disclose one’s otherwise private information if requested by law enforcement officials in response to a judicial inquiry or order. Personal information may also be divulged in circumstances where a customer is involved in litigation matters with Jovial
TM or any corresponding subsidiaries. Likewise, in an attempt to collect a debt, personal information may be released to a third party, such as a collection agency or attorney.
Customer Service Assistance
When a customer notifies a customer representative via telephone, the representative may inquire about personal information to better serve the customer and make future contacts regarding orders and other pertinent questions or concerns. This information will be used for authorized purposes only.
Customer Registration
It is not mandatory to create a customer account with Jovial
TM in order to make a purchase. If, however, a customer chooses to create a new account, such registration information is stored to make the processing of subsequent orders more efficient.
Access and Modification to One’s Personal Registration Information
A customer may access and modify one’s own personal registration by clicking on the “My Account” link and making the necessary charges after log-in with the registered password. We recommend you do not share your password with any person and if written, please keep in a secure location.
Security of Confidential Customer Information
Jovial
TM does not guarantee 100% security. However, Jovial
TM strictly prohibits unauthorized access, and corresponding utilization of personal customer information. To protect potential infringement of customer privacy, affirmative technical and administrative efforts are executed. Jovial
TM is committed to protecting its customers’ privacy and will notify a Registered Customer in the event unauthorized access occurs.
Privacy Statement Modifications
This current privacy statement and its corresponding subparts may be modified to comply with new laws, conform to future business plans, and to serve the customers more efficiently. Customers, however, will promptly be notified of any amendments. Notice may be provided by various modes of communication, including, but not limited to, announcements on the company’s website, e-mail correspondence directly to customers, and snail mail notification.
Sale of JovialTM
If a portion or all of the business is sold or transferred to another entity or used as security, personal customer information may likewise be released as part of the transaction.
Contact Us
If there are any questions or concerns about the Jovial
TM privacy statement, please contact us at QingXiYang Industry Area. Fuan City, Fujian, China or you may contact us at 86-593-606-3111.